Medicaid Transportation Services

The Medicaid Transportation Center must approve all trips before you travel in order to get paid.

Travel assistance benefits are funds that help Medicaid members with transportation costs. These funds help members get to and from medical appointments. When the member meets certain requirements, he/she may get help with mileage, meals, and lodging. These benefits are for members who have Standard Medicaid coverage.

Meals and lodging are covered when the member must remain overnight. Coverage of meals begins the second day the member stays. Transportation is covered to and from the member’s appointment. The transportation method is based on the member’s medical needs. The member may use the following types of transportation:

  • Personal transportation (privately owned vehicle)
  • Specialized non-emergency transportation (wheelchair or stretcher van)
  • Commercial transportation (taxi, bus, etc.)

It's your Responsibility to Call First...

Contact the Medicaid Transportation Center

(800) 292-7114 or (406) 443-6100