Community Engagement Feedback
We Want to Hear from You!
Overview
Following Montana’s recent implementation of the community engagement requirement for Medicaid Expansion, the Department of Public Health and Human Services (DPHHS) wants to hear from community members and stakeholders about questions, concerns, and challenges they are facing. Feedback submitted through this page will help DPHHS better understand stakeholder experiences and identify topics for further discussion.
Who do we want to hear from?
Medicaid members, providers, advocates, Tribal representatives, community organizations, and other interested parties are encouraged to submit responses to the feedback form.
What kind of feedback are we looking for?
The Department is looking for feedback on things like:
- How information on the community engagement requirement can be improved
- If the application process and forms are easy to understand
- If it is clear what individuals need to do to maintain coverage
- If answers to questions can be easily found in our resources and materials
Please note that this is not a forum for case specific questions, policy debates, or those looking for general updates. Please address case specific questions to the Offices of Public Assistance and continue to check medicaidchanges.mt.gov for general updates.
Where can I submit feedback?
Individuals interested in sharing feedback should do so by completing the Community Engagement Feedback Form.
The feedback form asks stakeholders to provide:
- Their contact information
- The organization or group they represent (if applicable)
- A brief description of the feedback they would like to provide
- Topic(s) they would like to discuss
Select respondents will be invited to participate in a Community Engagement Q&A with DPHHS to discuss specific topics in greater detail.
Community Engagement Question & Answer (Q&A) Sessions
Community Engagement Q&A sessions provide an opportunity for select stakeholders to engage directly with DPHHS on specific community engagement topics:- Discuss stakeholder questions and feedback around specific topics
- Better understand implementation experiences
- Identify operational questions and concerns
- Share information and clarify the community engagement requirement
- Help inform future community engagement implementation activities
Community Engagement Q&A sessions are intended to focus on specific program areas and are not designed to address individual eligibility determinations or case-specific issues.
How are participants selected?
DPHHS will review submitted feedback forms to help identify discussion topics. Participants may be invited based on topics submitted, session focus, and availability.
Will everyone who submits a feedback form be invited?
No. Since available time is limited, submitting a feedback form does not guarantee an invitation to a Community Engagement Q&A session.
Scheduling:
Community Engagement Q&A sessions will be held regularly as part of DPHHS’s ongoing efforts to stay connected with the communities it serves. Individuals who are invited to participate will receive an invitation from DPHHS with additional information and meeting details.
Community Engagement Q&A Sessions
Community Engagement Q&A sessions are generally held weekly on Thursdays.
Q&A sessions may be scheduled at alternative times to accommodate schedules.