Crisis Continuum & Community Coordination

Behavioral health crises are complex situations that often involve the coordination of several systems, including physical and behavioral healthcare, law enforcement, emergency medical services, and social service programs. A successful behavioral health crisis system leverages all available community resources to mitigate gaps in care and increase communication and collaboration amongst stakeholders to secure the best outcomes for community members.

National Crisis Best-Practice Resources

Community & Resource Mapping

Mapping is a foundational element of crisis systems efforts. The resource mapping process allows a community to understand the many moving parts of its local crisis system, identify strengths and gaps, and build partnerships.


Data is critical when assessing a community’s needs and the effectiveness of crisis programming.

Community Partners & Coalitions

Strong crisis systems engage stakeholders across sectors in partnerships. Having a dedicated individual act as a community coordinator is essential to advancing community-wide efforts.

Communication Tools

Each community must identify what form of information sharing will work for them to keep citizens and stakeholders updated on available services and proper protocols.