Electronic Income Withholding Orders (e-IWO)
The CSSD encourages employers to use the e-IWO method for receiving and responding to income withholding orders.
The Federal Office of Child Support Enforcement (OCSE) works with states and employers to automate the income withholding process.
The e-IWO process also allows employers to notify states of lump sum/bonus payments and employee terminations.
What you need to know about e-IWO
- Uses a Secure File Transfer to send electronic IWOs
- IWOs are not sent via e-mail
- A centralized process through OCSE that is the same for all states
- Saves time and money
Two ways to implement e-IWO:
- System-to-System - Large employers can benefit by this fully automated option
OR
- No Programming Option (NPO)
- Easy to implement with limited resources
- Receive IWOs in a PDF format and respond easily using a spreadsheet or fillable PDF document
Getting Started
- Contact the e-IWO Team at eiwomail@acf.hhs.gov to register for e-IWO.