Electronic Income Withholding Orders (e-IWO)

the CSSD encourages employers to use the e-IWO method for receiving and responding to income withholding orders.

The Federal Office of Child Support Enforcement (OCSE) works with states and employers to automate the income withholding process.

The e-IWO process also allows employers to notify states of lump sum/bonus payments and employee terminations. 

What you need to know about e-IWO

  • Uses a Secure File Transfer to send electronic IWOs
  • IWOs are not sent via e-mail
  • A centralized process through OCSE that eliminates the need for individual state processes
  • Saves time and money

Two ways to implement e-IWO:

  • System-to-System - Large employers can benefit by fully automating the process to receive files electronically


  • No Programming Option (NPO)
    • Easy to implement with limited resources required
    • Receive IWOs in .pdf format and respond easily using a spreadsheet or fillable .pdf document

Getting Started