Captioned Telephone Service (CapTel®)
Do you have trouble hearing on the phone? Enjoy clearer conversations with a Captioned Telephone from Montana Relay!
Also known as CapTel®, a Captioned Telephone works just like a standard telephone—with just one important difference: it displays easy-to-read captions of your conversation as you listen.
How CapTel Works
- The CapTel user dials the number of the person he/she wishes to call. The CapTel phone automatically connects to the captioning service.
- Once connected, the CapTel user speaks to the other person, just like he/she would on a standard phone.
- As the other person responds, a CapTel Operator uses the latest voice recognition technology to generate captions of what is being said.
- The CapTel user can listen to what the other person is saying while also reading the captions on the phone’s built-in display screen. Captions appear in near-real-time.
All that is required is a CapTel phone, telephone service and a high-speed Internet connection (WiFi or via Ethernet cable). The captioning service is free*, 100% confidential, and available 24/7.
Getting A CapTel Phone
There are three easy ways you can bring a CapTel phone into your home or office:
Web CapTel displays what your caller says on your computer screen, while you take the call from any telephone. No special equipment or software required! Visit Hamilton Captel® to learn more.
*You are responsible for paying your monthly telephone and internet bill to your chosen service provider. Long distance rates may apply according to your telephone service.
CapTel is a registered trademark of Ultratec, Inc.